The partnership · Growth partnership

We run the system monthly and report in the numbers an owner already uses

The partnership is the standing arrangement: we build and run what the Diagnostic prescribed, report monthly in direct share, RevPAR against the comp set, cost of distribution and repeat rate, and meet quarterly to decide what to scale and what to stop. A flat monthly fee, 30 days' notice either way, no percentage of media spend and no commission on bookings.

Boutique hotel room corner with linen bed and brass reading lamp
How a month runs

A weekly note, a monthly report, a quarterly decision

Week by week

A short note every week on what moved and what we did about it. Meetings only when a decision is needed.

The monthly report

One page, commercial numbers first, three things that changed, one decision needed. Channel numbers underneath as evidence.

The quarterly review

What worked, what did not, and what we recommend stopping. Scope adjusted in writing; fee adjusted with it.

Who does what

A named partner owns the relationship and the numbers. Specialists are assigned by problem, not by availability. Rates and offers stay yours to approve.

What is inside

Whatever the plan requires from the six services: reviews and reputation, room and offer pages, visibility, guest email, measurement, and paid media where justified — plus the distribution and parity work the strategy set. Each keeps its place only while the numbers justify it.

Groups and new openings

The same arrangement scales to groups of three to thirty properties: one model, per-property reporting with the variance explained rather than averaged away, and a 90-day opening sequence for a new property — listings live, first reviews earned honestly, tracking working from day one.

How it ends

30 days' notice either way. Everything built is yours: accounts, pages, tracking, documents and the guest list. We leave a handover note so the next person can run it.

How we charge

Flat fee, stated plainly

A monthly fee for a defined scope, quoted after the Diagnostic with what it includes and excludes. Media budgets are yours, paid by you to the platforms. We take no percentage of spend and no commission on bookings, so nothing we recommend is paid for by the channel it favours.

What we cannot promise

The market

We control inputs, rigour and speed. We do not control demand in your market, an airline route, a platform's ranking change or a competitor's rate. We will not promise occupancy, ADR or RevPAR. What you can hold us to is the scope, the cadence and a monthly account of what we did and what it produced.

Related

Usually scoped alongside

Evidence before spend.

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